Business
OnlyLit LLC174 W 4th St, Suite 115
New York, NY 10014
United States
admin@onlylit.com
What we offer
OnlyLit is a platform for original, long-form creative and literary fiction. Authors publish serialized stories, and readers buy recurring digital subscriptions to access an author's work. The only thing we charge for is these subscriptions.
Subscriptions are billed through Stripe on a recurring basis (monthly, or yearly if the reader chooses annual billing) and renew automatically until canceled. OnlyLit retains a 5% platform fee; the remainder is paid to the author through Stripe Connect. We do not sell, ship, or process payment for physical goods through OnlyLit, so no shipping or physical-return policy applies.
Customer service
Email us at admin@onlylit.com or use the in-app chat. You can also reach us through our Help and FAQ pages. We aim to respond within a few business days.
Billing, refunds, and cancellation
Pricing, the billing interval, and the date of your next charge are shown before you complete a purchase, and you must acknowledge the recurring charge before any payment is taken. You can cancel anytime, yourself, in Account Settings; canceling stops future renewals and you keep access through the period you already paid for. Full details are in our Refund and Cancellation Policy.
Disputes
If you see a charge you do not recognize or believe is in error, please contact us first at admin@onlylit.com so we can resolve it quickly, including issuing a refund where appropriate. All card payments are processed by Stripe, Inc.; we never store full card details.
Promotions
From time to time we run limited-time promotions (for example an introductory percentage off the first months of a subscription). When a promotion applies, the discounted price and the full price the subscription renews to are both shown before you subscribe, and the promotion is subject to our Terms of Service.